In 2015, mobile users — including both you and I — expect to be able to use our mobile devices and laptops wherever we are.

More than this though, we expect to receive the same level of service, functionality and, increasingly, data speeds, regardless of the environment we are in.

This has big implications for property developers and others that provide commercial property. While most people have been aware of how important mobile connectivity has been within their buildings for business tenants, in the past this has typically been basic voice and SMS access.

In the past developers and building owners typically found that there is adequate coverage and service for these technologies inside their buildings with minimal additional effort; the external mobile network could penetrate their building and serve their tenants to a sufficient level.

However, as mobile data connectivity (and the expectations of users of these services to receive good data speeds) has spread, the need for dedicated infrastructure inside a building to meet these needs has also grown.

It’s also no longer sufficient to rely upon Wi-Fi alone to provide data connectivity, with residents expecting 3G and 4G devices to work inside a building as well as they do outside.

Mobile operators, meanwhile, are becoming increasingly reticent to fund the rollout of this infrastructure for all but the very largest of their corporate customers.

It is therefore increasingly expected that the building owner themselves will invest in the infrastructure required to provide mobile services to people inside the building.

We’ve therefore created a guide that helps outline the wireless need — and business case for installation — that modern commercial property developers face. It outlines how wireless can improve current business models and practices, helping to both attract and retain tenants through enhanced connectivity.

After all, it would seem completely illogical to construct a commercial building that did not include a water or electricity supply, as no business would become a tenant. As mobile adoption amongst consumers and businesses becomes so universal, it’s time wireless connectivity was treated the same.

The guide ‘Wireless technology and commercial property’ is available free of charge.

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Telecom Intra Project
Wireless World Research Forum

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